Experience

Dialpad Ai - Remote, USA

Senior Product Designer / Jul 2022–present

Lead designer for Supervisor, Agent, and Omnichannel experiences, overseeing the full end-to-end process.
Delivered key features like AI Scorecards, AI IVR Workflows, and Support/Sales agent home pages, driving quarterly releases that helped Dialpad exceed $300M in ARR in 2024.
Mentor designers new to the AI and communications space.
Internal Figma Advocate tools (FigJam, DevMode) through workshops for cross-functional teams and new hires.
Learning basic code to improve collaboration with engineering partners.

Gap Inc - San Francisco, USA

Product Designer / Nov 2020–Jul 2022

Led design for the in-store POS app across Gap, Banana Republic, Old Navy, and Athleta, overseeing the full design process from ideation to final handoff.
Key launches included the new Rewards program, Loyalty app integration, and the Canada app in both English and French.
Served as visual advisor for the Design Systems team, ensuring pixel-perfect components for development.
Led creative direction for Gap Inc’s metaverse initiatives, including NFTs, online communities, and partnerships.

Gap - San Francisco, USA

Web Designer / Nov 2018–Nov 2020

Redesigned internal workflows to boost cross-functional collaboration, innovation, and usability by implementing a curated design system. Featured on Adobe’s “Meet the Makers” live series.
Led customer experience enhancements across web, mobile, and email, driving revenue retention efforts due to store closures.
Conducted A/B testing and customer interviews to optimize navigation.

Associate Web Designer / May 2018–Oct 2018

Designed web and email assets for promotional campaigns, enhancing the customer experience across all digital platforms.
Led design efforts for record-breaking engagement and conversion during Cyber Monday 2018.

Siren Care - San Francisco, USA

UX/UI Designer / Nov 2017–May 2018

Led all design objectives end to end for website, product and app UX.
Created visual marketing assets and led company re-brand that resulted in CES Best of Innovation 2018 Award winner.

Lattis - San Francisco, USA

UX/UI Designer / Jun 2017–Nov 2017

Brand identity improvement through UX and UI design duties from hand-drawn wireframes to final website and app interfaces.

Contact

University of Washington

BDes in Industrial Design

Class of 2016

Design in Rome

UW Exploration Seminar

Summer 2014

Product Design:

Prototyping

Research

Testing

Wire-framing

Strategy

Dev tools:

CSS/HTML

Github

VS Code

Visual Design:

Adobe Suite

Branding

Drawing

Spanish - Native

English - Bilingual

Italian - Elementary